Trestle’s My-Community Web Portal Continues to Rise Above the Rest
As community association portals become the norm, Trestle’s My-Community Web Portal continues to stand out from the rest. Trestle understands that accurate information is vital for Homeowners and Board Members alike. As a comprehensive resource designed for ease of use, Trestle’s My-Community Web Portal is fully integrated into the firm’s internal systems ensuring the most accurate and timely information is always available.
“Board Members and Homeowners can have a difficult time seeing progression and status of their maintenance, compliance and architectural control requests because there may not be an easy vehicle outside of emails and phone calls to their assigned Community Manager,” said Bob Brencic, CMCA, AMS, MBA, President of Trestle Community Management. “Trestle’s processes are integrated into our My-Community Web Portal and uniquely provide maximum transparency and communication on the progress, actions and efforts an association’s Community Manager is taking on their behalf. No other firm in the Puget Sound Area has the level of transparency we are delivering.”
What Can be Found on Trestle’s My-Community Web Portal?
A community association portal is only as useful as the information it provides. In an effort to ensure current details are readily available, Trestle has fully incorporated its My-Community Web Portal into its Team’s processes. As a result, Trestle’s Team continuously updates the information accessible on the My-Community Web Portal, allowing it to serve as reliable centralized resource for community members.
Full utilization of the My-Community Web Portal allows association business to continue on Board and community members’ schedules. As an online resource, information can be retrieved at any time. Homeowners are able to proactively seek guidance, review easy to use instruction guides provided by Trestle, and ensure that their request or need is not delayed during non-business hours. Similarly, Board Members may review status updates after business hours, ensuring pending items do not go unchecked and important discussions among Board Members are not delayed.
Through the My-Community Web Portal, Homeowners can:
- Report and track maintenance concerns,
- Review their compliance history,
- Submit and monitor alteration requests,
- Keep up to date on important community announcements,
- Watch Trestle’s educational Webinars On-Demand,
- Review governing documents, meeting minutes and notices, and more.
In addition, with the help of Trestle’s My-Community Web Portal, Board and Committee Members can work to keep association business moving between meetings and afterhours. On the My-Community Web Portal, they can:
- Review and approve invoices,
- Discuss and vote on architectural alteration requests,
- Track community-wide compliance and maintenance history,
- Post community announcements, and more.
How are Trestle’s Processes Different?
Concentrating solely on community management services has allowed Trestle to understand the specific needs of Washington’s various types of common interest ownership associations and in response, design meticulous processes best suited for each. With an emphasis on transparency, consistency and accuracy, Trestle has created a robust catalog of internal procedures that have been automated with industry leading technologies. These mature processes result in the positive and consistently reliable experience Trestle’s Clients have grown to expect from the firm.
How Does Trestle Support its Clients?
Understanding the value of Board Member and Homeowner education, Trestle began releasing live Webinars and Webinars On-Demand for community members in 2021. An overwhelmingly positive response has shown the value in extending accessible resources to Clients. Through the full deployment of Trestle’s My-Community Web Portal, the firm provides comprehensive access to endless resources including its webinars, detailed management reports, and user-friendly services for architectural request processing, compliance monitoring, and more.
Trestle continuously invests in Team education and skill building. All of the firm’s Team Members attend continuing education courses offered inside and outside of the industry as well as conferences and educational seminars on an ongoing basis. Trestle approaches education holistically, ensuring that all Team Members are well-versed on the intricacies of the community association management services industry.
Through this approach, the firm holds the highest number of prestigious community association management credentials in Washington State including the Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Professional Manager of Community Associations (PCAM) designations.
To best serve its Client Associations, Trestle has established partnerships both inside and outside of the community management industry. Through these well-nurtured working relationships, Trestle has identified trustworthy service providers. Proactively anticipating the future needs of Washington state’s community associations, Trestle has also established relationships which allow it to access industry-leading technologies. These partnerships allow Trestle to implement exclusive and advanced technologies, meeting and exceeding its Clients’ needs. The value of these efforts is passed along to its Client Associations as they access vetted and dependable service providers and the most advanced services in the industry through Trestle.
Connecting with Trestle
In addition to Trestle’s updated website, the firm regularly connects on LinkedIn, Facebook, and Twitter.
Please contact Bob Brencic, CMCA, AMS, MBA, President of Trestle Community Management, at [email protected] or (425) 454-6404 for additional details.