Trestle Community Management today announced that an article written by its Operations Director, Vanessa Tilberg, CMCA, AMS, PCAM, was published in Community Association Institute’s Washington State Chapter’s (WSCAI) October Journal. In the article titled, “Back to the Basics of Living in an HOA or Condo Association – Managers: What Do they Do? What Don’t They Do?,” Vanessa outlines the responsibilities assigned to Managers.
Vanessa spent several years managing a portfolio of clients and preparing accrual financials, providing her a well-developed understanding of the community association management services industry from both a management and accounting perspective. Through this background, she has been able to prepare Trestle’s advanced processes and procedures, ensuring that they strictly adhere to the legal requirements within Washington State. Vanessa oversees the firm’s Client Experience and Accounting Teams which are centered on internal and external support and communication.
How Does Trestle Support its Team?
Trestle continuously invests in Team education and skill building. All of the firm’s Team Members attend continuing education courses offered inside and outside of the industry as well as conferences and educational seminars on an ongoing basis. Trestle approaches education holistically, ensuring that all Team Members are well-versed on the intricacies of the community association management services industry.
Through this approach, the firm holds one of the highest number of prestigious community association management credentials in Washington State including the Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Professional Manager of Community Associations (PCAM) designations.
With an emphasis on transparency, consistency and accuracy, Trestle has created a robust catalog of internal processes for its Team Members. Operating seamlessly in the background, these processes support and maintain the reliable and accurate services expected by Trestle’s Clients.
Other Ways Trestle Support its Clients
To best serve its Client Associations, Trestle has established partnerships both inside and outside of the community management industry. Through these well-nurtured working relationships, Trestle has identified trustworthy service providers. Proactively anticipating the future needs of Washington state’s community associations, Trestle has also established relationships which allow it to access industry-leading technologies. These partnerships allow Trestle to implement exclusive and advanced technologies, meeting and exceeding its Clients’ needs. The value of these efforts is passed along to its Client Associations as they access vetted and dependable service providers and the most advanced services in the industry through Trestle.
Trestle understands the value of Board Member and Homeowner education, and as such, has prepared its own educational ongoing offerings. Trestle began releasing live Webinars and Webinars On-Demand for community members in 2021. An overwhelmingly positive response has shown the value in extending accessible resources to Clients. Through the full deployment of Trestle’s My-Community Web Portal, the firm provides comprehensive access to endless resources including its webinars, detailed management reports, and user-friendly services for architectural request processing, compliance monitoring, and more.
Working with Trestle
Trestle Community Management is the most awarded and fastest-growing community management firm in Washington State. We’ve been named one of Washington’s Best 100 Workplaces, and one of the Fastest-Growing Private Companies by the Puget Sound Business Journal in 2019 and 2020. We are always seeking outstanding people to join our Team. Come join an excellent company culture that delivers the most client-oriented community management services possible.
Trestle has emerged as a top community management services firm in Washington. We continue to drive change for all management firms to perform better and provide improved services for their clients.
But we are not stopping there. Trestle will continually deliver industry leading Client services, leveraging our professionalism and execution capabilities to grow each Practice to be the undisputed market leader in its segment.
Let’s talk if this sounds like something you want to be part of and are excited by the possibility to drive improvement within the community management services industry in Washington.
Connecting with Trestle