The Condominium Practice Lead is a business manager responsible for Trestle’s largest Practice – Condominiums; managing a highly skilled team of Community Association Managers.
Practice Leads are required to have advanced skills, experience and credentials within the Community Management industry and Practice area – in this case, Condominium Communities. This is a leadership level role within Trestle where expectations are the individual will seek and advise on company opportunities and industry trends, is widely known and visible within the CAI industry partnerships, and lead, mentor and advise Trestle employees to advance their skills and careers within Trestle.
Responsibilities of the Job
- Manage the Condominium Practice focused on garden style condominium and townhome communities.
- Lead and grow a team of 6 highly experienced Condominium Community Managers.
- Ensure established Trestle processes and procedures are flawlessly executed by the Practice team.
- Support and expand a partnership ecosystem that specialize in support of such communities.
- Serve as an advisor to Clients by providing strategic and consultative guidance.
- Mentor Trestle team members to advance their skills and careers within Trestle.
- Be visible in the industry by being active within CAI by attending events, speaking opportunities that target Practice Board Members, published articles, social media, etc.
Trestle Company Leadership:
- Participate on the company Leadership Team.
- Seek and advise to the company President on company opportunities and industry trends.
- Assist in the promotion of Trestle Community Management and its related companies.
- Be a champion to attract new Clients to Trestle, including those outside the Practice area.
- Mentor and advise other Trestle employees to advance their skills and careers within Trestle.
- Any number of other activities keep Trestle growing as the most Professional company with superior Execution in the industry.
Community Management Services:
- The Practice Lead will have a small Client portfolio and will work with Practice Team members to provide common Community Management, Financial and Administrative services for Clients.
Education and Experience
- Deep expertise in Condominium and Townhome Community Associations.
- A minimum of 8-years’ experience in Community Association Management.
- At least 3-years’ experience successfully leading a Community Management team.
- Hold an AMS or PCAM certification from Community Association Institute.
- Working knowledge of Microsoft Office Suite.
- Professional verbal and written communication skills.
- Presence of mind, analytical thinking, logical thinking and multi-tasking abilities.
- 2 or 4-year college degree.
- Team leadership
- Communication skills – written and verbal
- Planning, organizing and prioritizing
- Problem assessment and problem solving
- Information gathering and information monitoring
- Attention to detail and accuracy
- Process management
- Customer service orientation