Trestle Community Management today announced that its quarterly client surveys have revealed positive feedback amidst the COVID-19 pandemic. Trestle, in an effort to meet Client needs and swiftly address concerns, regularly surveys its Clients. Trestle’s most recent survey revealed that 92% of the 113 Board Member respondents of the survey were very or extremely satisfied with how Trestle is executing and supporting their Board during the COVID crisis.
“Trestle’s culture is one that focuses on constant improvement of the services we deliver to our Clients. Surveying Client Board Members helps us see how we are performing in key areas,” said Bob Brencic, President of Trestle Community Management. “We are pleased that capabilities and technologies we implemented in early 2019 have allowed us to provide the best services and support possible to our Clients during the COVID crisis today.”
Trestle is uniquely positioned to continue business as usual throughout the pandemic. Implementing advanced remote technologies in 2019, Trestle’s team members were fully prepared to move its remote operations at the start of the pandemic. As a result, Trestle was able to devote its time to supporting its clients, assisting Board Members in transitioning to remote meetings and providing updated guidance and recommendations. Trestle further supports its clients through the creation of its COVID-19 Information Hub, which is regularly updated to provide ongoing guidance amidst changing proclamations and government orders.
Please contact Bob Brencic, President of Trestle Community Management at Bob@TrestleCM.com or (425) 454-6404 for additional details.